How to Manage Group Subscriptions

Group subscriptions are a way for organizations to buy digital access for a specific group of members: employees, for example, or students at a school. When it’s configured properly, a group subscription provides authorized access to a set number of users and allows an account administrator to manage the list of users. Group subscriptions might be paid in advance by the organization, or it might be paid for by subscribers (perhaps with a special discount offered to the group). In any case, it’s important to manage these subscribers as a group when it comes to marketing and communications since it’s likely they have similar interests in your subscription-based business.

Choose a Subscription Management Platform with Group Capabilities

To manage group subscriptions, look for a software solution that allows you to generate group packages and lets a group “owner” manage the members of the group. The solution should allow the group’s billing to be automated according to the group owner’s preferences. In addition, customization for group members is important. Ideally, group members should be able to manage their own subscriptions within the group.

Important Tips for Group Subscriptions

Create a customized sign-up process for the group. Choose a solution that allows for the creation of a unique signup form that each group’s members can use to register into their group.

Find the right balance of group owner functionality and individual member flexibility. Group owners should be able to optionally add members from within their account. At the same time, each member should still remain a unique login and statistic so you can retain visibility into individual activity.

Set up group communications. This way, you can customize email responders and generate batch email blasts to target either the group’s owners or the group’s members and then populate the email body using a number of optional variables.

Market to the group. Look for a solution that allows you to create HTML email templates that can be reused quickly for future emails when it’s time to market to the group as a whole. Email blasts can be scheduled for a future date and time, while responders are triggered instantly on various user actions.

Contact Subscription DNA

Cloud-based subscription management platform Subscription DNA provides subscription billing, membership, and paywall software that can be used to manage and customize group subscriptions. Enrollment tools designed to accommodate group subscriptions help organizations manage, bill and market to groups seamlessly, and provide the flexibility groups need to offer their members easy-to-manage subscriptions. Contact Subscription DNA via Web site or phone at 513-574-9800 to learn how you can add group capabilities to your subscription management.

Subscription Services Continue Upward Movement

For most consumers today, subscription services are quickly becoming the norm. Even for those who aren’t looking for monthly curated boxes, services like Amazon Prime, Spotify, and even InstaCart have made dedicating a monthly subscription fee to have convenience more of a norm than ever before.

One new report uncovered that the subscription economy has moved beyond just products and is also playing a key role in businesses. Here, access to services and digital tools are making it easier to increase productivity and for businesses of all sizes to compete in today’s landscape.

Still, the consumer side is also looking bright for subscription services. A survey conducted by Clutch uncovered that online shoppers today are taking advantage of subscription boxes from top brands with more than half of online shoppers surveyed for their research (54%) saying they already subscribe to a subscription box service. Benefits including a desire for convenience to new, fresh experiences are just some of the reasons why the subscription culture is thriving.

The top 3 subscription services for consumers according to their survey are:

  • Dollar Shave Club
  • Ipsy
  • Blue Apron

These companies ranked highly in terms of additional benefits offered to a consumer outside of just providing a monthly box of goodies. Things like regular replenishment, access to extra perks for being a subscription customer and curation benefits of new items to try – all ranked as the top reasons for their choice.

If you’re a business looking to get in on the subscription economy, trust Subscription DNA to help you save time, money and make the transition an easy one. Our enterprise cloud billing and membership management software means you can automate the recurring billing process and gain access to administrative tools you need to manage your customers.

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What Makes a Subscription Service Work?

Subscription services appear to be all the rage these days. Brands like them because they cut out a retail middleman and create a more regular revenue stream. Consumers like them because they’re convenient, offer greater choice, and allow customers to tailor their buying experiences to their needs. But not every product or service is suited to a subscription model, and if you can’t help consumers see the benefits of yours, you won’t get very far.

In a recent article for eConsultancy, Rebecca Sentance recounted a panel discussion that took place recently where panelists discussed the distinction between products that we need, such as food and toiletries, and products that we want, like wine or beauty products. The nature of the products themselves will dictate whether a subscription plan is viable, and the success of similar products as a subscription doesn’t guarantee that a product will go down well on a subscription basis.

“Certain products just don’t work well as a subscription service,” wrote Sentance. “Underwear and socks are a tricky proposition for a subscription because people only need them semi-regularly, but they also don’t work as a rental item, which is how other clothing subscriptions like Rent the Runway succeed with a subscription model.”

An Incentive to Buy

Panelists agreed that to succeed, subscription-based items must offer a regular incentive to buy. The subscription model works best for products and services that customers need regularly (or higher-priced items that they need semi-regularly). But the management of the subscription process is also key: customers won’t be wowed by a subscription process that’s cumbersome, limited and hard to manage. For this reason, it’s critical that subscription businesses have a good management platform in place.

A Good Subscription Platform

Subscription DNA’s subscription management software is ideal for small and medium-sized businesses that wish to build a startup subscription business model. It features group enrollment tools and group communications, email marketing automation, cloud billing automation and payments, intuitive membership management, CRM and premium content, and paywall management. Your customers can even log in and manage their own accounts right from your Web site.

To succeed in the business subscription model, it’s important that you build the type of community that keeps subscription customers engaged, interested and loyal. Contact Subscription DNA via to learn how you can market to, communicate with and support younger consumers.

Top Paywall Considerations for Consumers

Many businesses, such as newspapers, blogs, and video and music streaming services, utilize paywalls that only allow paying subscribers to access content, or that offer samples free of charge to entice viewers into subscribing. Some companies have found this model lucrative, but to be successful, it’s essential to understand the mindset of consumers.

Types of Paywalls

The way your paywall is designed will have a major impact on the number of people who subscribe. Some paywalls don’t allow people to view any content unless they have purchased subscriptions, while other models give access to a limited amount of content before a subscription is required, or provide access to premium content for a fee and access to non-premium content at no charge.

Why Do Consumers Pay for Subscriptions?

A paywall model in which some content is freely accessible and other content is viewable only by subscribers can be successful if your company offers plenty of unique and interesting content. It’s important to put your most desirable content behind the paywall to attract and keep subscribers. This is where market research comes in. Analyzing which content gets the most attention and surveying current and prospective customers to find out which types of content are most appealing to them can help you figure out what people would be willing to pay for.

If your company already has a strong brand identity and produces copious amounts of content, a metered paywall, in which customers can view a set number of pieces of content for free, they must subscribe to view more, maybe the best solution. This model can be successful if customers are already familiar with the type of content your company produces. Providing subscribers with access to high-quality content can elevate the perception of your brand and increase customer loyalty. If you decide to utilize this model, choose a threshold carefully. You don’t want to give away so much free content that few people have an incentive to subscribe, but you want to give customers enough of a taste that they will be intrigued and want more.

Learn How a Paywall Could Help Your Business

Subscription DNA offers paywall software and premium content management features that can be utilized in a variety of ways to suit the needs of your business and to help you attract and retain customers. Our software can be used to restrict access to news articles, white papers, blogs, videos, podcasts, infographics, and other content.

Subscription DNA’s software can verify a user’s subscription status at each visit and prevent workarounds, such as logging in on different devices to view more than the amount of content allowed without a subscription. It also includes a secure subscriber portal where members can manage their subscriptions, profiles, and payments. Contact us today to learn more about how our paywall services can help your business.

Cloud Billing to Continue Steady Growth in 2023

The cloud billing market is increasing in popularity today for businesses across the globe. In addition to benefits such as improved security and mobility, users are using the services to meet compliance requirements and have access to modern business tools not offered with traditional billing software. 

According to the latest research findings, the cloud billing market is expected to reach  $23100 million USD by the end of 2023. This represents a CAGR of 23.9% from 2017. 

We won’t go into too much depth about how businesses can easily cut costs and simplify processes with cloud billing since we cover it in- depth in most of our blog posts, but we wanted to specifically cover the key features offered from Subscription DNA that provide a competitive advantage for businesses looking to make the move to the cloud. 

Our Subscription Cloud Billing Platform is designed specifically for the unique needs of subscription-based businesses. 

We understand that many of these are new start-up and small or growing businesses so we offer different package options to meet those needs. Factors including the number of subscribers, how much the subscription costs and other transaction agreements are used to ensure you’re getting the best cost for services. 

The great benefit of the cloud of course is that as you grow, your billing services can too.

We offer so much more than just a platform to process billing. You also get automation tools for sign-up, subscribing and expiring users of your services, you can set-up recurring billing, and have secure token payment options. 

You’ll also gain access to our reporting tools to quickly mine and analyze data, send out email auto responses, and more.

Want to learn more? We’d be happy to chat with you about all the benefits cloud billing can bring to your business model. Give us a call today!