Subscription services give customers a convenient way to receive products they like without having to make individual purchases and transactions. They can simply sign up for a service, enter their payment and delivery information, then sit back and receive regular deliveries.
Sometimes customers need to update their billing or delivery information or want to change their subscription plans. Calling customer service can be a hassle, especially if members have to wait on hold. In today’s hectic world, many people simply don’t have the time or patience for that. They want to be able to make changes quickly on their own.
How Subscription DNA’s Secure Subscriber Portal Works
Subscription DNA offers a Secure Subscriber Portal that lets members manage their own accounts so they can make changes to the subscriptions they have chosen and update their payment methods and other information. Users can also view their transaction histories if they have questions about past orders.
If you have more advanced needs, we offer a web services API that you can use to develop your own solution. You will also be able to push and pull subscription data into your application as necessary. Our PHP Sample code can make it easy for you to quickly create a functional working model.
How Our Secure Subscriber Portal Can Benefit Your Business
In addition to providing convenience for members, our Secure Subscriber Portal can keep your company’s costs down. Instead of employing a large, full-time customer service staff, you will be able to have a leaner team and encourage members to resolve issues themselves online.
The money you save on salaries and benefits can be used to grow your business. The savings can also be passed on to members in the form of competitive prices. Customers who can get a bargain from your subscription service will be likely to choose it over others, which will help you grow your market share and improve your bottom line.
Make Things Easy for You and Your Customers
Consumers value convenience, and that is particularly true of customers who sign up for subscription services. They enjoy the ability to receive products they enjoy on a regular basis, without having to invest a lot of time making decisions and completing transactions.
Subscription DNA makes it simple for businesses to manage subscriptions by automating recurring payments. With our Secure Subscriber Portal, members can view and update their information easily at any time. That can create a positive experience for customers while keeping your company’s costs under control. Contact Subscription DNA today to learn more.